Refund and Returns Policy
Every piece is printed to order, so returns work differently here than in an ordinary shop.
Last updated 18 September 2026.
Grindevoll EDB
Norwegian organisation number 938 521 468 · Sole proprietorship, registered in the Norwegian Register of Business Enterprises
Vindharpevegen 46J, 5237 Rådal, Norway
contact@madeformywall.com
In short
Everything is made to order, so we do not accept returns. But if something is damaged, wrong or never arrives, we put it right — and you should not have to send anything back.
Right of withdrawal
The right of withdrawal does not apply to goods made to your choices, under section 22(e) of the Norwegian Right of Withdrawal Act. Your artwork does not exist until you order it, and it cannot be sold to anyone else.
You confirm this at checkout before you pay.
Cancelling
To cancel, write to contact@madeformywall.com as soon as you can. We stop the order if printing has not started, and refund the full amount.
If your copy has already been printed, we cannot stop it.
Damaged, wrong or never arrived
Send a photo to contact@madeformywall.com and tell us what is wrong. A picture of the damage and of the packaging helps us report it to the printer.
We reprint or refund. You choose, and you do not need to return the item.
Tell us as soon as you notice. Your statutory right to complain runs for two years.
How the money comes back
Refunds go to the card you paid with, through Stripe. It usually takes 5–10 working days to appear on a statement.
Wrong address
If the address is wrong the parcel goes back to the printer, and they do not hold on to it. Write to us with the correct address — we can send a new one, but the print has to be paid for again.